The site even asked me how Jeff was as my “delivery expert”. Jeff was the lucky guy to prep, make, and bake my pizza. When I completed paying for my order, the site took me to the screen you saw above and started tracking my pizza order. I went online to order my pizza (like I have done many times for another pizza company, where I have had mixed results). Either way, I really liked the Domino’s Pizza Tracker tool I used the other day (and my kids liked the pizza, so it all worked out). Maybe it’s because I am a geek at heart (I do have a degree in Electrical Engineering/Computer Science and worked for NASA during my college summers – really!). Kelsi Thornley on Tips for Listening and Le…ĥ Star - 10 Excellen… on Defining 5-Star Service Hassan Gadson on Timely Advice for Graduat…Įlliot Crittle on Updated Z-list or Z-list … Re-Experience Starbucks, Update 9: Customer LoyaltyĬustomers Rock! Tips: Complimentary eBook detailing five of the best customer experience conversations from Customers Rock! (Click on photo)Ĭustomer Service: The Art of Listening and Engagement Through Social Mediaĥ Star Customer Serv… on Defining 5-Star Service.
Ikea Rocks with its Retail Customer Experience.Guest Blogger: Esteban Kolsky on Customer Service and Email.Hear me on Mondays as a weekly guest on the Big Biz Show!
